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TABLE OF CONTENTS

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Protecting Your Retainer Fee
Strategies, tips and examples of effective bankruptcy business development
including
Law and & ethics of Advertising under BAPCPA
$ 149.95 + s&h
320 pages - 3-ring binder looseleaf - Appendices| Indexed

A practical guide to getting more clients and more income for your consumer bankruptcy practice. A look at a wide variety of methods of identifying, communicating with, and attracting potential bankruptcy clients. Getting the advantage over your competition. Inexpensive versus expensive marketing methods compared. Developing a practical, step-by-step marketing plan. Ethical guidelines. How to promote your competitive difference. Marketing on the Internet. A new discussion of requirements in advertising imposed on attorneys by the Bankruptcy Reform Act of 2005 ("BAPCPA").

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MARKETING A CONSUMER BANKRUPTCY PRACTICE
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Marketing a Consumer
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 TABLE OF CONTENTS

 CHAPTERS

1. THE MARKETING PLAN

2. IDENTIFY YOUR MARKET    

3. TARGET THE MEDIA             

4. CREATE THE MESSAGE             

5. PREPARE THE OFFICE             

6. IMPLEMENT THE PLAN            

7. APPENDIX             

8. INDEX                           

DETAILED TABLE OF CONTENTS

CHAPTER 1             

THE MARKETING PLAN

         Some thoughts on building a practice        

         Why grow?     

                  Leveraging        

                  Managing versus practicing law        

                  Staff training and supervision        

                  Managing                 

                  The Omelet Principle        

                  Malpractice                 

         The nature of bankruptcy practice        

         Specialization                          

         The competition                          

                  Legal clinics                 

                  Prepaid legal plans        

                  The Internet                 

                  Petition preparers            

                 

         Demographic shifts                 

         Excellence is expensive                 

         Why marketing?                          

         Your competitors are marketing                 

         Legal services are underutilized                 

         What is marketing?                          

         Selling and marketing compared                 

         Marketing and law practice                          

         Marketing and selling combined                 

         Market research                          

         Things change over time               

         Selling as a marketing tool                 

         A 7-Point marketing plan                 

         Targeting the market                 

         Where is the need in the marketplace?        

         Identify your market                          

         The market profile                          

         Identify the best way to reach them                 

         Create an effective message                 

         Prepare to measure and manage the response        

         Implement the plan                          

         Some important points                 

                  Mass media versus targeted media        

                  Unity of identity                          

                  Marketing takes time                

                  Strengths and weaknesses              

                  Unity of goals                          

         Avoid common mistakes                 

         Ethics and malpractice considerations        

         Marketing resources on the Internet        

         Conclusion                          

 

CHAPTER 2                                  

IDENTIFY YOUR MARKET

         Before you take the plunge                 

         Who are you trying to reach?                 

         Profiling the bankruptcy client                 

         Other characteristics of insolvent consumers        

         Multiple target groups                          

         Action step # 1                                   

           

CHAPTER 3                                  

TARGET THE MEDIA

       Reaching your targeted market                 

         Assessing your resources                 

         Time intensive media                          

         Things to consider                          

         General concepts                          

         Mass media versus targeted media                 

         Media mix                                   

         Repetition of impressions                          

         Using your strengths to build a practice        

         Time-intensive media                          

Money-intensive media                          

Reducing the cost of media                          

Action step # 2                                   

 

CHAPTER 4       

CRAFT THE MESSAGE

Bankruptcy Reform Act ("BAPCPA")        

Designing the message                          

         Basic message concepts                 

         The Competitive difference        

         Your competition                 

         Ideas for the competitive advantage        

         Message structure                          

         Buzz words                                   

         Education-based marketing                 

         Psychological factors                          

         Public opinion of lawyers                          

         Consumers and the legal profession                 

         Action step # 3                                   

 

CHAPTER 5                                   

PREPARE TO MEASURE AND MANAGE THE RESULTS

       Measuring the response                

                  Data collection & evaluation        

                  The campaign file                 

                  Collecting the raw data        

                  The cost-benefit appraisal                 

         Managing the response                          

                  Telephone traffic                          

                  Consultations                          

                  Processing the files                 

                  Training and supervisions        

                  Checklist to prepare the office        

         Action step # 4                    

      

CHAPTER 6                           

IMPLEMENT THE PLAN

       Implementation                          

         When to start the campaign                 

         Repetition of impressions                 

         Duration of the campaign                 

         Rotation of the media                          

         Media mix                                   

         Refreshing the message                          

         Time of day                                   

         Budget                                   

         The market test                          

         Action step # 5                          

 

APPENDIX